În perioada aceasta, WNS Global Services recrutează pentru următoarele poziții:

Customer support – German speaker (Advanced) – Full time / Part time

Customer support – French speaker (Advanced) – Full time / Part time

Detalii:

Customer Service Specialist

Job skills required:

– Fluency in French/German and a good command of English is a must
– Proactive in solving day to day issues
– Excellent communication, analytical and interpersonal skills
– Customer centricity
– Initiative and innovativeness
– Keen to take ownership
– Result oriented
– Team player
– Computer proficiency

Responsibilities:

– You will be part of a team that handles inbound calls

– 95% of time is dedicated to speaking with customers
– Analyze information and develop solutions to meet the customer’s business and technical requirements
– Handle all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
– Participate in team huddles and required trainings
If you are considered for a part time role then you must know that the first month of employment should be on a full time basis (as you will go through classroom and on-the-job training)

What we offer:

Learning & development

  • Training sessions provided by Company & Client
  • Knowledge sharing initiatives
  • Coaching sessions set by the Team Leader

Attractive work environment within a dynamic team
Motivating salary package based on personal achievements
Career development within a multinational company

Cei interesati pot trimite CV-ul sau adresa întrebări la urmatoarele adrese de email: corina.ilie@wns.comdenisa.genes@wns.com

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